Support · Live
OS
Resort Operating System

The operating
system for
African resorts.

One spine for hospitality — front desk to back office, fully on your premises. Five capabilities define how it runs.

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Key Features 01 / 05
Real-time staff monitoringLive

Complete visibility into staff operations in real time — attendance, working hours, and orders created, served, cancelled, completed or pending. Spot missing billings, monitor accountability, and recognise top performers, all remotely.

Mobile orderingMobile

Waiters order from a mobile app wired straight to the central system. Tickets route instantly to kitchen, bar or department — no paper, fewer delays. Staff get live notifications when orders are ready.

Revenue reportingBI

Business intelligence built for managers and directors. Analyse revenue flow, surface operational bottlenecks, track order-lifecycle performance, detect understaffing, and find the products and people driving profit.

Inventory & kitchen controlBOM

Track stock with precision — down to small drink quantities and ingredient usage via Bill of Materials. Keep food and beverage operations accountable while cutting stock loss and wastage.

On-premise infrastructureOn-prem

The system runs fully on your premises — complete ownership of your data, stronger privacy, and independence from third-party hosting providers.

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Modules

Nine apps, one spine.

Front desk to back office. Each module operates independently and shares data with every other — unified, real-time, and always in sync.

Real-time · Always in sync
01
Point of Sale
Restaurant, bar & retail transactions
Tables, zones, split bills & fiscal receipts
OrdersPaymentsKitchen
02
Reception
Check-in, check-out & room management
Housekeeping, seasonal rates & guest profiles
BookingsGuestsRooms
03
Inventory
Stock control, suppliers & purchase orders
Barcode scanning, reorder alerts & valuations
StockSuppliersPurchase Orders
04
Events
Event spaces, packages & equipment
Budget builder, attendee tracking & check-in
SpacesPackagesQR Code
05
Accounting
Financial tracking & reporting
ReportseTIMSReconciliation
06
Portable
Accessible from anywhere — runs on any screen you already own.
Same experience. Native mobile app or browser.
MobileTabletDesktop
07
Sales
Manage salespeople & track their leads
LeadsPipelineCRM
08
Human Res.
Employee performance & tracking
PerformanceShiftsLeave
09
Spa
Effective therapist & client management
TreatmentsBookingsTherapists
Portable · Accessible

Empower your team from any screen.

Works on any screen — including our native mobile app. Your team picks up right where they left off, on whatever screen is in front of them.

Take orders from the floor
On any device, anywhere.
Kitchen to table
Track every order live.
Reports on any screen
Dashboards that travel.
Clock in, clock out
No extra hardware needed.
One system · Three tiers
IN SYNC
Phone
Tablet
Desktop
Mobile app or browser — whichever fits.
Runs on hardware you already own — or download from the app store.
Footprint

Across East Africa.

Kenya
● Active · KE
Tanzania
● Active · TZ
Rwanda
● Active · RW
Uganda
● Active · UG
Capabilities

Built for the work that runs a resort.

Compliance
01 / 03

Tax compliance, wired in.

Built with connectors to integrate with tax systems like eTIMS. Automatically generate and sync compliant tax invoices in real-time.

Connect to eTIMS and similar tax systems
Real-time invoice generation
Automatic compliance updates
Compliance
Sales
Sales
02 / 03

Sales that leaves the building.

Track leads, manage your sales pipeline, and give your team the tools to convert. From first contact to signed contract — all in one place.

Lead tracking & pipeline management
Sales team performance monitoring
Contact-to-contract workflow
Accountability
03 / 03

Every action, on the record.

Complete transparency with comprehensive staff activity logs. Track every action, sale, and modification for accountability.

Full activity logging
Shift-based tracking
Compliance & security
Accountability
evolve.
Development

It didn't stay a PMS.
It outgrew itself.

Building what started as a Resort PMS slowly evolved into something much bigger. Today the platform combines four systems into one spine — and keeps the seams invisible.

ERP
01
Enterprise Resource Planning
Resort operations & business workflows
CRM
02
Customer Relationships
Guest relationships & engagement
PMS
03
Property Management
Reservations & property management
POS
04
Point of Sale
Restaurant & payment operations
The fabric

How it all holds together.

Distributed microservices
Independently deployable services, each owning its own domain and data.
Event-driven workflows
Services react to events in real time — no brittle, blocking chains.
Micro-frontends
Each module ships its own UI, composed into one seamless surface.
Engineered to be trusted

Best practice, not best effort.

The architecture follows best practices in performance and security: high-stress QA, proper monitoring, and tested disaster-recovery techniques throughout.

01
High-stress QA
Load & stress test suites before anything reaches production.
02
Proper monitoring
Full observability across services, metrics and live alerting.
03
Disaster recovery
Backups, failover and tested recovery procedures.
04
Security best practice
Hardened by design — least privilege, encrypted, audited.
Method · Pricing

Tailored to solve your problems.

Every resort is different. We assess your operations, identify the gaps, and quote what fits — no overpricing, no underpricing. Just what you need at fair value.

Step 01
We listen

Tell us about your resort — size, services, current challenges. We map your workflow end to end.

Step 02
We recommend

Based on your needs, we propose the right modules and integrations. You see a clear, itemised quote upfront.

Step 03
You decide

No pressure. Review, ask questions. When you're ready, we deploy and train your team — included.

The initial assessment is free. Always.
begin.
Take the first step

Ready to run your resort
like a system?

Join resorts across East Africa already running on AfricaResort OS. Free assessment. No pressure. Just an honest conversation.